Phangan Orchid Resort, Kohphangan hotels Thailand on nongasia.com

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
MISS PARVEEN AKHTAR 2008-09-15	Phangan Orchid Resort, Bankai Beach The hotel was fine, run by a family. Room was clean , also bathroom was clean. No safe deposits in the room though. Pool was ok, a little small. Breakfast was so so, only had a choice of 3 dishes, toast with jam, muesli with fruit and yoghurt, sausages, bacon, egg and toast. As we stayed over the full moon party period we had to have the compulsory dinner the night before the full moon part. It cost 500 baht and personally I felt it was a real let down and complete waste of money. They served pizza, spaghetti bolgnese, and a few currries with noodles, not worth 500 baht per person, I could have got a much better meal for 2 people at a restuarant including alcoholic drinks for 500baht. It cost the 2 of us 1000 baht and no alcoholic drinks were provided, only coke Other than the compluslory gala, everything else was fine, good location, although Moped in needed to get about to and from this hotel	fine and simple to use
lisa d. 2008-04-20 until 2008-04-25	Bankai Orchid Resort, Bankai Beach this is a really nice place to stay. the staff is friendly and the food is very good. it s close enough to the action, but far enough not to hear any thing.
Sarah Sawyer 2007-12-28 until 2008-01-10	Bankai Orchid Resort, Bankai Beach We stayed at Bankai Orchid for 2 weeks over New Year and absolutely loved the place. The resort is set in a perfect setting right on the beach in Ban Kai(less than 10 mins from Haad Rin but far enough away for when you want some peace and quiet time). We had a Suite Sweet directly on the beach - the room was huge, very modern and cleaned daily and a massive balcony overlooking the beach and sea. Breakfast was also included. The family that ran the resort couldn t have been more helpful, whether it was taking us into Haad Rin or to other places in the island in one of their cars, to ordering food/drinks (the restaurant served excellent cheap food until about 9pm at night) or organising excursions - they went out their way to do everything and more for you. I absolutely loved this resort and will definitely be going back there. Thank you Bankai Orchid for an amazing 2 weeks.
Francesca Pagani 2007-12-23 until 2007-12-27	Bankai Orchid Resort, Bankai Beach We had a number of issues in trying to contact the resort as they never responded to emails and the phone numbers provided on the webpage were incorrect. However, when we finally arrived, the resort was beautiful. The rooms were basic, but clean and the service was relaxed but good. It s a family run business and the main staff all speak (basic) English. There s a motorbike/jeep rental place right next door making it easy to get around the island. Its about 6 minutes away from Haad Rin (by car) and its nice and quiet. I d definitely stay there again.	Fantastic!! No problems!
Georgia Garvey 2007-07-29 until 2007-08-02	Bankai Orchid Resort, Bankai Beach The bungalows are nice enough. However, as many of the other reviews state, the service is dreadful. It seems that the place is managed by one lady, whose family (?) help out, but seem to do nothing to really help... our room was not cleaned 2 days in a row and we had to ask for it to be done on the 2nd day. There are also limited sun chairs by the pool. Baan Kai is definitely a nicer place to stay than Haad Rin, even though the beach does not look that nice when the tide is out - however, I think there are probably better resorts in Baan Kai than this one..... We stayed in a resort in Koh Samui for the same price which was leagues better for the money.	Fine.
Sarah wilkes 2007-05-01 until 2007-05-05	Bankai Orchid Resort, Bankai Beach Was a great hotel, really really nice rooms and we stayed in the cheapest one. from what we saw when we stayed over the full moon party there doesnt seem to be much difference between the rooms just the view you get. Huge spacious bed, v effective air con, tv and big clean bathroom. Not in Had Rin took us 45 mins easy walk dwn th beach or only 100bht each for a tuk tuk.	easy to book we stayed another night and they just added it onto the bill for us.
Todd 2006-11-03 until 2006-11-07	Bankai Orchid Resort, Bankai Beach This is my second time staying at the Banckai Orchid. The first being just under 2 years ago. Things have not changed a bit. First off the Bankai Orchid is located in a beautiful setting, the pool is beach side and the whole resort is set on a fantastic sun set picturesque hillside. The location is just at the base of the Haad rin hills, it is the first resort after the hills if you are going from Haad rin to Thong Sala. The rooms are very clean and have an above average washroom and shower, which are maintained daily by cleaning staff. If booking at Bankai Orchid only book the lowest price possible room because they are no different than the expensive ones only with a better view. The lower priced rooms are actually newly built and a little more updated than the more expensive ones. Since my last visit the grounds area has been updated a little with the planting of trees etc.Also the location and addition of a security guard give you a sense of safety. The resort itself is far above average in all repects and thats where the good news ends. Service was nonexistant 2 years ago and is still nowhere to be found. The resort is pretty much run by the owners 2 kids, which walk around like they just ate a rotten peanut. The food service is terrible and anything to do with customer service is beyond the 2 kids running this otherwise fantastic resort.A real shame that this diamond in the rough cant get there act together and become one of Ko Phangans best resorts. I have stayed here twice and will probably stay here again but if you book this place please be prepared to enjoy the resort, pool and setting and leave food, personality and service to someplace else.	Always a pleasure using sawadee.com
Johanna Järvisalo 2006-10-03 until 2006-10-08	Bankai Orchid Resort, Bankai Beach Rooms were OK, staff also. Breakfast was humble. Location bit too aside, scooter was necessary.	Easy.
Andrea Damasconi 2006-08-08 until 2006-08-12	Bankai Orchid Resort, Bankai Beach Very nice, just the service inside was very slow, for to eat we waited about 1,30 hour, and even for the other services u lost a lot of time, and then the prices are higher than in the other places, an example is the massages.
Lisa Kennedy 2006-03-13 until 2006-03-16	Bankai Orchid Resort, Bankai Beach The worst place I have ever stayed in in Thailand. The bungalows are beautifully built and appointed but that is where the good news ends! 1) Bungalows advertised as sea view have no sea view. Ours looked over a pile of rubble, a cement mixer and a parking area for motorbikes. 2)There is NO RESTAURANT AND NO BAR 3) The minibar is empty and wasn t refilled with drinking water 4) There are only 6 sunbeds with no mattresses for over 20 bungalows. 5) There is no proper beach access and the beach is littered with glass and plasic pipes. 5) The rooms aren t cleaned properly and we weren t restocked with loo roll. 6) When hiring a safety deposit box you place your valuable on an open tray and they are taken into some back room - you don t even see if they are locked up! 7) Breakfast was disgusting. 8) The staff were miserable and unhelpful. We spent all our time at neighbouring back packer resorts like Harmony Resort just along the beach where you could get excellent food and drink and decent service. We literally just slept at Bankai Orchid it was so bad. In the end we checked out a day early even though we d paid 2000 baht per night and lost the money. The staff didn t even ask why - they are obviously so used to this happening. Steer clear of this place!!!!	Good, but I think Sawadee should take responsibility and remove bad accommodation from their listings.