Nova Samui Resort, Koh Samui hotels Thailand on kohsamui-hotels-guide.com

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
Mohamad Ruslani Bin Samsudin 2009-07-26	Nova Samui Resort, Chaweng Lake The staffs were very friendly and we did not have to wait for very long when we reached to check in. Throughout our stay, we were very happy and everything went well. We hope to stay there on our next visit. Thank you!	The booking service was fast and efficient.
Hoon Mau Kai 2009-07-06	Nova Samui Resort, Chaweng Lake Nova is a nice n cozy resort if u r looking for value for money stay. Big room with balcony my family of 4 love it. Except breakfast is suck, shd atleast upgrade abit on breakfast.	We got what we wanted, booking svc is good.
Katarina Ehnvik 2009-06-24	Nova Samui Resort, Chaweng Lake Really money worth hotel, located 800 m from Chaweng beach and the hotel had free shuttle service every 30 min to the beach. Fantastic. Good service from staff and cheap food and drink. Negative side was quality of food though, except breakfast. Averall, you get a lot for you money, good service, nice rooms, great pool and free shuttle service to Chaweng beach. Would definitely recommend.
Ruurd Jeen Hartstra 2009-04-26	Nova Samui Resort, Chaweng Lake Beautifull hotel... friendly staff... enjoyable stay on a good location near the village of Chaweng, with free transport to and from hotel to Chaweng.
Mueller Christian 2009-04-17	Nova Samui Resort, Chaweng Lake very nice place to stay with friendly service.	excellent booking service.
Azulai Maurice 2007-12-05 until 2007-12-10	Nova Samui Resort, Chaweng Lake quiet and beautiful place near the center with good service	extra
Steph 2007-04-29 until 2007-05-03	Nova Samui Resort, Chaweng Lake The location was great, and breakfast buffet one of the best that we had in Thailand. Staff were very friendly and helpful all the time - we even saw guests hugging them goodbye. The rooms are very spacious compared to others in Thailand and the hotel is in great condition. We would highly recommend.	Great, very quick turnaround and no problems in checking in.
Beerli Phetpheng Susanne 2007-02-11 until 2007-02-23	Nova Samui Resort, Chaweng Lake The Nova Samui Resort is a nice hotel with all the needed facilities. The cleaning women do an excellent service at this hotel. As for reception their English is too poor and their treatment is not always professional: f.ex. my boyfriend called me several times, he speaks good English, but they didnt understand him, so they didnt put the phone to my room. Sometimes they were in bad moods too and they let the guest feel that. They offer room service, but when there is Valentines day or Chinese New Year, they just tell you on the phone that you can order nothing (my 7year old son and me were lying in bed with strong brochitis and they knew that.)	Sawadee.com is just excellent. Very,very good service. Very professional.
nicholas jones 2006-12-27 until 2007-01-05	Nova Samui Resort, Chaweng Lake Positives : excellent pool area and bar, friendly staff and guests, secure Negatives : lots of stairs up to rooms, about 1 km from main clubs in chaweng beach - but there is a free shuttle there every 30 min Overall: would return to this resort	excellent
Charlene Henderson 2006-07-19 until 2006-07-23	Nova Samui Resort, Chaweng Lake Horrible place, what a disaster! The outside of the hotel looks like the pictures, but don t be fooled by this! Firstly, its next to the Cheweng Lake which was a mistake we made as the lake is horrible and stagnant so a lot of mosquitoes around. Staff very unfriendly and no customer service at all. They gave us a room at first which faced the road and had a horrible view. They then changed our room after we complained to one facing the pool, which was the only other view they had and much better than the road view so we took it. The room smelled stale and mouldy, we even bought an air freshner! I don t think they replaced their matresses since the time they opended, they were so soft and very bad for the back. My husband got very bad back aches due to this. The worst of all was that they were doing construction work in the room directly above us! We could see this from the pool and were quite upset that out of all the rooms in this hotel that they gave us this one with the above room being renovated on every morning. We couldn t be bother to complain as the staff were not approachable and just went through the 4 days trying to be out of the hotel most of the time. Breakfast was awful and half the time the burners were not even on to keep the food hot. The location is on a very busy inside road and it was a little bit dangerous to cross sometimes. The beach was about 10 mins away and the hotel drops you there whenever you need. But we just decided to rent a bike for our stay instead. We did extend our stay but not in this hotel, we moved to the beach area. I don t recommend this hotel at all.	Very good and efficient service. Will surely use again!