Koh Ngai Resort, Nst hotels Thailand on koh-samui-holiday.in.th

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
napha pengtaengmo 2010-01-02	Koh Ngai Resort, Trang, Koh Ngai Location is good, room with good view as requested. BUT the management team seem like that they were not really for the special event that they were planing. ( if they were planing at all ) VERY disappointed for the Gala Dinner 1,500 baht / person which ONLY drinking WATER for the dinner AND not even a soft drink. You have to buy other drinks from the bar. I work for the hotel for a long time and never see GALAR DINNER with water. Is this a new business model for the service industry? Next time when I book for any resorts or hotels with special event, I will definitely checks for the details and menu before paying. We came to celebrate NEW YEAR on the island which was only once a year and this was we got from the resort. I was not sure that they knew how to organize the special event. I will go to a more professional one next time with brand name of services. I felt like it was a fault advertising, when I booked for the room, nobody mention for boat transfering s cost. I did not realize the cost hiding of boat between manin land to the resort until I was in front of the front desk when I checked in. We were a guests at the resort. ( To be fair, it should be less than 450 / person. We were staying at the resort, they should provide all guests with transportion or at least a resonable price )DO NOT ASSUME FOR ANYTHING.	Agent and the resort should communicate better because both of you try to do business together. I booked the room for 5 pp.( paid for extra bed ) when I got there, the resort set up bed for 3 pp with very poor condition of extra bed for 900/night. I got to show them my booking paper to clear this out,they tried to charge me more for another extra bed. Yes, I got 2 extra beds, it was not like my original booking that said I would have a family suite for 4 pp. + 1 extra bed. The resort said that this was their standard family room which was not like you had advertised and showed on my paper of booking. Agent should go and see the resort you have represented to sale the room and make sure that you are understand the room type of each resort before you are telling your customers. If the resort can not deliver what you advertise, please let the customers know and decide if they want to stay or not.
elisa katriona 2009-04-12	Koh Ngai Resort, Trang, Koh Ngai We had a really bad experience at this place. Foremost the resort seemed kind of deserted, the beach was really bad. The food even worse... When we wanted to chech out before time, the receptionist got kind of cranky. Our first (and only) night was in a room, where the aircon was dripping water down to the bed, which ofcourse we turned off. So when I told the reception about it the day after, they said that it wasn t and accused me of lying (between the lines). So... We found a perfect resort down the beach, with good service and nice food.	Still miss half of our deposit from our stay...
Peder Tovgaard 2009-02-06	Koh Ngai Resort, Trang, Koh Ngai Very nice location. The resort is beautiful and I would with no doubt recommend it. The most beautifull place (the area) we visited in Thailand.
mikael bergfors 2009-01-29	Koh Ngai Resort, Trang, Koh Ngai Just comming home from bangkok this very morning, arrive Arlanda 05:52 after a pleasent fly with Thai. Koh Ngai resort is avery nice hotell, we live in a poolbungalow for a few days and join the tour to emeral cave, hotell sell packages, very nice indeed. But the resturant at hotell will be mutch nicer if the hotell management could fix some candlelight insted of those clear lightball in the ceiling. Cover that lights in the evening and the place will be just perfect.Even tablecloth could help up. It will be more of an romantic touch, looking out over the bay from a candlelight resturant. /M
Pia Persson 2009-01-18	Koh Ngai Resort, Trang, Koh Ngai Planned to stay for 8 nights, left after 3! Very small and norrow beach.Due to the tide it was impossible to bath after 2 pm. Very expensive resort and food. Snakes were seen on the stairs to the rooms! Nice personal at the restaurant. Will not recommend this hotel.	Excedllent booking as always
Ari Ylkanen 2009-01-16	Koh Ngai Resort, Trang, Koh Ngai We stayed here one year ago, that s why we came again. But not for 3rd time as it seems that the price/quality are no more in line. Unfortunately the hard wind from the mainland made it impossible to enjoy snorkelling or kayaking in the sea. Resort is isolated from the main beach, so there was not much to do. We decided to go to Koh Lanta asap.	Great as usual.
Magnus Molin 2009-01-09	Koh Ngai Resort, Trang, Koh Ngai This hotel is not up to standards compared to the high price. The service is good and the room was of an okay standard (even though it did not correspond to the name deluxe room by far). But the quality of the food was below anything we experienced in Thailand before! It was about double the price of most other thai restaurants and it was by far the worst food we ever got in the country. Considering that visiting any other restaurant is quite a project, I would not recommend this resort. (Having read the guest book at the place, we also know that we are unfortunately not alone thinking this way.)	The booking worked very well, even though we were at lot of trouble by not paying in time and had to redo the booking three times.
John Bel 2009-01-04	Koh Ngai Resort, Trang, Koh Ngai Etablissement très propre, bien entretenu. Le personnel est particulièrement attentionné et très serviable. Nourriture excellente malgré une carte un peu limitée pour les séjours de plus d une semaine (surtout pour les enfants). Le seul reproche que je ferai, c est par rapport aux excusions proposées (snorkeling trip), il n y en a que 2 et elles sont onéreuses pour ce que c est (avec beaucoup de monde !!). Nous avons vraiment passé un agréable moment en famille sur ce petit quoi de paradis qui dispose de magnifiques fonds sous-marins à quelques mètres de la plage.	Excellent, de confiance, rapide, vraiment sans soucis. A recommander...
Tommy Larsson 2008-12-30	Koh Ngai Resort, Trang, Koh Ngai Very nice resort with a reef located just outside the hotel beach. Price level considerable higher than on, for instance, Charlies resort on Koh Mook	Very good
BOSI 2008-12-29	Koh Ngai Resort, Trang, Koh Ngai resort vecchio ed anche trascurato. Camera (delux)pulita, ampia ma molto spartana (del resto siamo su un isola)con camminata in salita impegnativa soprattutto se non piu giovani. Consiglio bungalow. Staff molto gentile, amichevole e soprattutto professionale. reef discreto, consiglio di andare a nuoto verso paradise beach (armati di buone pinne e soprattutto buone gambe)	Semplice e professionale,con l unica incognita che se uno non parte, la caparra, se non l intero importo non vengono rimborsati.