Laguna Beach Resort, Phuket hotels Thailand on go-thailand.com

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
teija dunder 2009-02-28	Laguna Beach Resort, Bang Tao Bay Very nice hotel, beautiful pool area, were diappointed because of small rooms. We were 3 families and paid same amount + extra bed cost + kids breakfasts every morning, but got much smaller rooms than our friends who paid sameor less than us and got very big rooms for two peeople. Was it because we booked rooms trough Sawadee? Our friends booked direct at hote web site.	Ms. Jung made excellent job with our reservations, and it is not her fault that hotel choosed to treat us finnish people so unfair. Not sure that we ever go back or recommend to others.
Maurice Mevissen 2008-11-01	Laguna Beach Resort, Bang Tao Bay Nice family hotel. The children loved the elephants at breakfast and on the beach in the afternoon. Pools are very nice, especially for bigger kids. Kids club has nice program and is a great option on a rainy day. Regrettably there is no paddling pool for the really small ones in the waterpark, although there is one at the kids club area. A pity that the view of the beach is taken away by local stands on the beach. The lagoon concept with ferry was very nice. Nice resort especially with kids.	quick and efficient. problems with booking easily solved by calling sawadee helpdes,
CHUA MAY LEE 2007-11-02 until 2007-11-05	Laguna Beach Resort, Bang Tao Bay Problem occurred on 04 Nov morning during breakfast time at Similan Restaurant. Half way through the breakfast, a strong paint smell soaked up the whole restaurant. Many guests had to leave as a result of this. We took the extra effort to inform front desk staff about this. Sadly the next day on 05 Nov, the same thing happened again. Seems to us that the front desk staff do not take hotel guests feedback seriously. Very disappointed for this incident.	Ok, good!
Aileen Stein 2007-07-30 until 2007-08-03	Laguna Beach Resort, Bang Tao Bay The hotel was nice and the pool was spectacular. My kids had a great time. There were ample activities and the free breakfast was very good. If I did go back I d be sure to eat lunch and dinner at the local restaurants on the beach, particularly Tum s. I found the resort food to be mediocre at best and wildly overpriced.	As always, no problem. Great service.
Rex Craig 2007-06-29 until 2007-07-06	Laguna Beach Resort, Bang Tao Bay Nice Hotel - friendly, attentive staff. We were upgraded from lagoon studio to one bedroom suite - this was appreciated as we were travelling with our 16yr old son and this gave us all space. Only problem with this room (#103)was that it was located on ground floor adjacent to Marine centre and opening onto beach patio - we had to keep our curtains closed as the local jetski owner was permanently positioned outside our bedroom window/balcony, our beach patio was constantly traversed by both staff & guests and market umbrellas/stalls were positioned right in front obstructing our beach view. We felt we had no privacy. The room also smelt very musty - due to ground floor location I think. Would stay at hotel again but would request a room on 2nd or 3rd level - more privacy and hopefully no musty odour. Water slide was A1 suitable for adults and children. Laundry at hotel was expensive ++++ - much cheaper to have it done through one of the beach stalls (80-85% cheaper and just as good, if not better) Wifi available in lobby FOC. Next time would probably try the Sheraton or Dusit Laguna Beach as beach is much more appealing.	No problems - would book though sawadee.com again - cheapest rates we could find.
Fam.Keith Dryden 2006-07-22 until 2006-07-28	Laguna Beach Resort, Bang Tao Bay We stayed 6 nights (2 adults + G/12 & B/6)at the Laguna Beach Resort being upgraded to two Adaman suites oerlooking the sea. The resport staff could not have been more helpful, the service provided was excellent and the family enjoyed all the facilities ranging from the swimmin pool, ater slide to the pool tables. The buffet breakfast was one of the best we ve had and the restaurants, swimming pool and games room only minutesaway. Whilts the resport was in the process of being up-graded during the low season, there was no adverse impact and the noise was minimal at bst. The beach cafes were excellent and, whilsy the Tom Yam Gung is the largest and the first you come to, being adjacent to the pool, and the food and service are excellent, try the Sea Shore cafe (the 4th and last one down the beach), a small facility where the service is also first rate, the food excellent and the cost minimal. A first rate and relaxing holiday where, to be fair, you could simply tay within the resortr complex and eat out at the beach. Would strongly recommend the Laguna beach resport to one and all.	As ever, the booking of the resort and transport through Sawadee was flawless and once again we had no problems at all.
chereylene gilbertson 2006-04-01 until 2006-04-05	Laguna Beach Resort, Bang Tao Bay When we arrived at the airport, we didn t have any transportation because our reservation didn t exist outside of the printout I had from sawadee.com. We had to pay a taxi to take us to Laguna Beach, and once there were quickly upgraded to the Sheraton Grande, which was a fabulous resort. We were treated well by the staff at Laguna Beach, but we are still a little miffed about reserving months in advance only to show up and not have a room.	I don t know who made the error, Laguna Beach or sawadee.com because we weren t able to contact sawadee.com prior to arriving at Laguna Beach and being whisked off to the Sheraton Grande. That said, our other reservations were perfect through sawadee.com, so I lean toward the error being on the part of Laguna Beach. Even with the problem we experienced, I would still happily use sawadee.com again in the future.