Patong Resort, Phuket hotels Thailand on eyeonphuket.com

*Reviews of recent stays*	*Comment on the hotel*	*The reservation service*
Mark Shmueli 2008-07-30 until 2008-07-31	Patong Resort, Patong Beach We stayed one night. 4 people in 2 Rooms. Rooms are not clean. Staff very un-friendly. Location great.
Mohammad Amin 2008-07-18 until 2008-08-05	Patong Resort, Patong Beach Great location and have many small doors each door will lead u to different way. Staff dont speak english !! so u will die to let them understand u Nice big swimming pools and clean rooms. i booked there 4 times and next time ill book there again	there was a problem in check in and i had to wait about 45 minutes . but after that they said the problem was from the resort not from web sawadee. So its perfect .
Mary Wengrowski 2008-05-14 until 2008-05-18	Patong Resort, Patong Beach Patong Resort is one of the finest hotels! The service is very responsive, and the rooms are very clean. The managment never overlooks any details. I have stayed there at least 12 times and very satisfied.	Quick and Accurate.
Luigi Lauria 2008-03-08 until 2008-03-14	Patong Resort, Patong Beach The staff were very good. Everything was fine except for one thing.....COCKROACHES.....in my room, bathroom, bed, draws, etc.....Everything else was great.
Daniel Yam 2007-10-28 until 2007-10-30	Patong Resort, Patong Beach Patong Resort lies in a quiet part of bustling Patong beach, short walk to beach and shopping district. Clean, basic room but balcony was non-existent as walls and trees resulted in no view, even though our balcony faces pool. Standard rooms are all in 2 storeys building and seperate from main building. Check-in room service was good, effort made to let us check in on time and to have a pool facing room. Breakfast was normal American style and service was excellent, with plenty of smiles and automatic coffee refills and clearing of empty plates. Checking out was a pain as we needed to put our luggage with the hotel but luggage room was a small room, with no lock nor attendant. Anyone could walk in to take away the luggage. We had to carry the luggage into the room and look for a hotel staff who would walk over to the room and give us a luggage tag AND still leave the room door open. I made a local call and was charged as overseas phone. Upon clarification, the receptionist frowned and insisted it was correct. I was too tired by then to argue and simply paid up as it was not too significant amount for me. Overall, near good food, shopping, away from noisy Bangla road, clean, basic room but the service let it down	fast, prompt booking service and would use sawadee again
walter james sinnott 2007-10-22 until 2007-10-26	Patong Resort, Patong Beach very disappointed with our room , very tired decor , bathroom had shower over the bath which was very hard to climb in and out of . our friends were in a lovely room (382 ) with wood floors , beautiful bathroom , separate shower , breakfast o.k . would only stay there again if garanteed a nice room	photos of hotel a bit missleading , but will use site again
Tiong Sam Lian 2007-10-16 until 2007-10-18	Patong Resort, Patong Beach good location , quiet environment , but all service provided need to pay	very good booking service
JELONEK ADAM 2007-07-25 until 2007-07-27	Patong Resort, Patong Beach Yes, yes and once again yes. Although Patong beach is for the Pattaya s kind of Thailands lovers. Hotel was extremely good as for this price. Simple - clean room with veranda located next to the swimming pool definitely worth of recommendation. At the end of my stay altghough I have learned from my friends that they where not so lucky with their rooms- so check it beforhand. Adam (poland)
CHUA FUI YANG 2007-06-21 until 2007-06-25	Patong Resort, Patong Beach We are so unhappy with the service provided. Our room has been upgraded from Superior to Deluxe for 5D4N. Once we entered into the room (#510), we found the toilet malfunction, can’t flush efficiently, need press the flush handler for few minutes just to get enough water into the bowl before flushing can work like normal. We called to customer service & room maintenance for 3 times & waited inside the room more than an hr. No maintenance guy came & knocks our door. No one turns up. Something is not right with the air-conditioner as well. 1st midnight, I woke up suddenly as felt warm. How this can happen? We never experience “warm” inside an air-conditioned room. Finally, found out the air-cond was AUTO switched off. I didn’t suspect anything, press ON again & continued sleep. When this thing repeated almost every night, then we suspected something was not right at all. Both of us feel annoyed as we need to wake up more often, 4-5 times over a night. We reported this to reception counter & given a promise that they’ll send someone check this out. After our island trip, before collecting the room key, we double- check with reception counter. From his face expression, I suspected he forgotten about our complaint. But, yet he told us that air-cond is back to normal. That night, same thing happened…e.g.felt warm, waken up, press the air-cond switch again & again…can u feel how frustrated we are that night? Customer survey form has been filled & passed to Hotel Manager before leaving. We hope for their good & reasonable explanation on the “service” provided.	Good.
Paul Herbert 2007-06-02 until 2007-06-05	Patong Resort, Patong Beach Patong Resort - It was great. I stayed here once before in March 2006, now again in June 2007. It was great both times. Location is prime and the security is very good. Rooms are pretty good. Hotel lobby is very nice. Staff is great, met our every need, even when busy. I would definitely stay here again and I look forward to it.	sawadee.com is excellent. Got a good last minute reservation.