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Reviews of recent stays |
Comment on the hotel |
The reservation service |
Manfred Ehrenheim
2008-11-16 |
Charoensri Grand Royal Hotel, Udorn Thani
Check-in Counter make problems several time, when I come to the hotel, could not find my reservation, even if I show the payment already. So - bad service. Also not possible, to pay cash if reserve as a comung-back -customer. Service staff friendly, but very unflexible, not looking about what customer wants. Book a king-size bed, did not get it, but also no comment on it. I think, the staff do not read the reservation clearly.
Breakfast ok, but not specially good.
Rooms and room staff ok.
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Was ok, will use again
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Jerry A. Waxer
2008-10-30 |
Charoensri Grand Royal Hotel, Udorn Thani
This is my 4th stay at this hotel and each time I stay there I say NEVER AGAIN. The front desk check-in staff are ALWAYS very unfriendly and incompetent. The breakfast in the mornings is ALWAYS the SAME SAME...little food variety and personnel cooking eggs to order need a basic class on Food Sanitation as was observed each morning (4 days). One cook had a cough and was coughing on all the food that he was preparing for the guests. I asked him WHY he did not turn his head to cough and all Hotel staff thought my suggestion was funny. Very very sad and shows the general attitude of Hotel personnel and Management. Too bad the selection in Udon Thani for a satisfactory hotel is extremely limited. This is NOT a 3-4 Star Hotel....maybe a 2-star if you close your eyes! Stay with caution....
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Booking thru Sawadee.com was OK......except for a extra exchange rate (Baht/USD) booking charge that showed-up on my Visa Statement.
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Mr Robert Jenkins
2008-10-20 |
Charoensri Grand Royal Hotel, Udorn Thani
Nice, clean pleasant hotel. The location is great and central to the main parts of town, including a shopping mall and night markets and bars. The rooms are probably a little dated but are clean and there is a good range of food available for breakfast which has improved over the last couple of years
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Karl-Heinz Wegmann
2008-10-03 |
Charoensri Grand Royal Hotel, Udorn Thani
dear friends, I only can recommend this hotel, room always clean, the service exellent, great choice at the breakfast who still more required there, i don´t unterstand this one, have found clean swimmingpool and one super centrale situation, for the end........who is nice he found in this hotel nice people
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thank you for good service, for correct booking and very good payment possibilities and for exact pre-information, I will book here again and again, thank you very much
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Richard Hyman
2008-09-18 |
Charoensri Grand Royal Hotel, Udorn Thani
This is a very nice hotel with a very good breakfast buffet, friendly staff, and a great location next to a nice shopping mall and within easy walking distance to the night market. Rates were great through Sawadee.com
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Ajlan
2008-09-02 |
Charoensri Grand Royal Hotel, Udorn Thani
The hotel is centrally and conveniently located in the heart of Udon. The facilities are of high standards and the staff are extremely friendly and helpful.
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The online booking service has worked very well with me and is very effecient.
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Russell Nathan Cohen
2008-07-28 until 2008-07-29 |
Charoensri Grand Royal Hotel, Udorn Thani
Hotel is very nice and service was superb
Stayed here years ago and hotel is starting to show its age but quite a bargain
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service excellant will use again
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Allen R. Spierer
2008-07-22 until 2008-07-24 |
Charoensri Grand Royal Hotel, Udorn Thani
The senior suite was excellent and at a very reasonable price. The restaurant in the hotel is also very good. Good location next to a shopping center.
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Easy check-in and check-out. No complications.
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Ignoul Jean Pierre
2008-07-10 |
Charoensri Grand Royal Hotel, Udorn Thani
We were always satisfied from Charoensri Grand but this time not.The hotel is getting older,the breakfast is not anymore that it should be.I think next time I take another hotel in 13 years.
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always good.
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James M Handlin
2008-06-22 until 2008-06-23 |
Charoensri Grand Royal Hotel, Udorn Thani
It was a nice enough hotel, but not as nice as I expected. I checked in and there were no towels in the bathroom. I was hot from traveling and wanted a shower. It took three phone calls and over 20 minutes before towels were delivered. Other than that it was OK. Breakfast was marginal in taste. A lot of variety, but nothing that I wanted to eat. I probably would not go back to this hotel unless the other two hotels were full.
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It was fine.
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